Job Description:
Title- Sales Support Administrator
Location: Clayton, VIC
Contract: Part-Time 4 days a week
Hours: Full Time
The Company:
Welcome to Good Idea Global, a dynamic startup toy manufacturing and distribution company founded by three industry veterans with a passion for creating joy and fostering imagination. Our mission is to deliver exceptional toys that blend fun, education, and creativity to shape young minds. With a focus on quality, safety, and innovation, we strive to design products that inspire children worldwide.
Sales Support Administrator will be responsible for:
- Answering and screening internal and external phone calls and emails.
- Scheduling appointments for the sales department, service providers, suppliers, and customers.
- Maintaining and updating supplier, sales, and customer records via the Pronto system
- Keeping track of the sales team’s communication with customers.
- Coordination of samples for customers and trade shows alike
- Managing the sales department’s budget and commissions.
- Tracking of Orders from China and Inputting inventory into System
- Assistance in planning and coordination of trade shows
- Liaising with customers in day to day to communication around stock availability
- Liaising with other departments on administrative matters of mutual importance.
Qualifications
- Demonstrable experience in sales support administration, or similar.
- In-depth knowledge of administrative recordkeeping practices.
- Working knowledge of managing budgets and keeping track of sales commissions.
- Proficiency in word processing and excel spreadsheet software.
- Knowledge in Pronto a plus.
- Excellent written and verbal communication skills, as well as customer service skills.
- Exceptional interpersonal skills and a proactive approach toward problem-solving.
To apply for the Sales Support Administration position at Good Idea Global, Please email – audrey@goodideaglobal.com